

Browse to:Īnd in each you will see a DNS name entry for your CUCM server. In CUP, hostnames are used in the ‘incoming ACL’ and ‘Outgoing ACL’ sections to add security exceptions for ports used for CUCM communication (including off hook presence).

Ensure the user is correctly associated with the line (scroll to bottom of page).Open its properties and click into the line numbers properties.In CUCM, browse to the CSF device (or desk phone) which is being controlled in Jabber.Ensure user is associated with the line number
